Privacy Policy

Privacy Policy

This is the Privacy Policy of Elusive eCycles Inc. (referred to as "us", "we", or "our"). This Policy describes our personal information handling practices. We take privacy and confidentiality very seriously and we safeguard the personal information of our customers in accordance with this Policy.

In this Policy, the term "personal information" means information about an identifiable individual and excludes business contact information. The term “you” means any person who may use our services.

1. CONSENT

If you use our online shopping cart platform (our "Site") and you supply personal information to us, you:

(a) consent to the collection, use and disclosure of your personal information for the purpose of providing products and services to you;

(b) consent to receiving email and other commercial electronic messages from us for the purposes of providing products and services to you;

2. COLLECTION & USE

We only collect the personal information that you supply to us. We use personal information for the purpose of providing products and services to you, in accordance with:

(a) this Policy;

(b) any other agreement you may have entered into with us; and

We do not sell or otherwise distribute personal information to external third parties except with your consent or as may be permitted in accordance with this Policy.

3. SHARING WITH SUPPLIERS

We may outsource certain aspects of order fulfillment, product delivery, service delivery, and payment processing. For example, our PCI-compliant suppliers will use payment information to process your payment, and our order fulfillment providers will ship product to the address that you supply to us. We have agreements with these suppliers to maintain confidentiality, and not to retain, share, store or use personal information for any secondary purposes.

4. OPT-IN

At the point where we ask for the information, our customers are given the opportunity to "opt-in" to register to receive additional information from us, for any purposes not directly related to our services (such as promotions, newsletters, coupons or contests). We only add users to our marketing lists when they expressly agree to be added. We will remove your name from our marketing lists if you unsubscribe through the mechanism provided for this purpose.

5. PRODUCT IMPROVEMENT

We may use user information in a statistical, aggregated and anonymized format, for product improvement purposes and to understand customer preferences such as tracking webpage usage and product interest on an aggregate basis.

6. COOKIES & LOG FILES

We may use cookies to analyze aggregated web traffic, identify whether users are signed in to our site, store information about user preferences, and to recognize users when they return to our site. If you reject cookies, you may still use our site, though some areas may be functionally limited.

Our site servers also generate standard traffic log files. We use these files to prepare aggregate traffic statistics for our site. There is no personal information in these log files.

7. APPLICABLE LAW

Because our Site is directed to Canadian consumers and we do not ship products outside Canada, we apply Canadian federal and provincial privacy law to our information handling practices. In the event of any dispute arising under this Policy, you agree to submit to the jurisdiction of the courts in the Province of Alberta, Canada.

8. CHANGES TO POLICY

We may make changes to this Policy to keep it up to date. If we make changes, the revised Policy will be posted online and the date of the newest version will be listed. Please check back frequently, especially before you provide us with personal information, to determine the current scope of the Policy. If you use our Site after posting of the revised Policy, then you will be bound by the latest Policy in effect at that time.

9. CONTACT OR CHANGES

To ask questions about our Privacy Policy, or to request changes or updates to your contact information, please email our privacy officer at info@elusiveecycles.com .

Last Update: 04/2023